The description of Hydro-Québec App
A host of services at your fingertips.
YOUR ACCOUNT – The simplest way to manage your account.
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.
YOUR ELECTRICITY USE – At your fingertips
• Track your electricity use by the hour.
• View your consumption history for a given day or month.
• Get an alert when you use more electricity than expected.*
• Modify your monthly payment to ensure it reflects your actual consumption.*
OUTAGE TRACKER – Your best ally in case of an outage.
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in near-real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.
Access other online services, available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise
*For EPP customers.
To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!