Contact FileXL
We're here to help with any questions about our secure file transfer service
Contact Information
Email Support
Our Location
Premier Inn City Center, Essen Main Station, Essen, Germany 1690
Community
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Frequently Asked Questions
We typically respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent matters, please contact us via WhatsApp.
Please include details about your issue or question, any error messages you're seeing, and the type of files you're trying to transfer. This helps us provide a faster and more accurate response.
Yes! FileXL Premium users receive priority support with guaranteed response times within 4 hours during business hours.