Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User" or "you") and FileXL.com ("FileXL," "we," "us," or "our"). By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and DMCA Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Service

FileXL provides an online platform designed to facilitate the secure and efficient transfer of large files. Our services include, but are not limited to:

• Large File Uploads: Free users can upload files up to 10GB in size. Premium users may have increased limits.
• Resumable Uploads: Our system supports resuming interrupted uploads, allowing you to continue from where you left off.
• No Registration Required: Basic file transfer services are available without the need for creating an account.
• File Previews: Ability to preview certain file types (images, videos, PDFs, documents) directly in your browser before downloading.
• Secure Sharing: Files are shared via unique, secure links, and can optionally be protected with access codes.
• Temporary Storage: Files uploaded by free users are stored on our servers for a maximum of two weeks (14 days) from the date of upload, after which they are automatically and permanently deleted.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without prior notice.

3. User Responsibilities and Prohibited Conduct

You agree to use FileXL's services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the service by, any third party. Specifically, you agree not to upload, share, or distribute any content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, libelous, or otherwise objectionable.
• Infringes upon the intellectual property rights (including copyright, trademark, patent, trade secret) of any third party. Please refer to our DMCA Policy for reporting infringements.
• Contains viruses, malware, or any other malicious code designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment.
• Violates the privacy or publicity rights of others.
• Constitutes unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
• Impersonates any person or entity, or falsely states or otherwise misrepresents your affiliation with a person or entity.

FileXL reserves the right to remove any content that violates these Terms and to terminate the accounts of users who repeatedly violate these Terms.

4. File Storage and Data Retention

• Temporary Storage: As stated, files uploaded by non-registered users are stored for a maximum of 14 days. After this period, they are automatically and permanently deleted from our servers. This deletion is irreversible.
• No Backup Service: FileXL is a transfer service, not a long-term storage or backup solution. We do not guarantee the retention of any files beyond the stated deletion period, nor do we provide backup or recovery services. It is your sole responsibility to maintain copies of your original files.
• Account Storage: Users who register for an account may be provided with dedicated storage space (e.g., 100GB free on signup). The retention policy for files within registered accounts will be governed by specific terms outlined during the registration process or within your account settings.

5. Security and Encryption

We employ industry-standard security measures to protect your files during transfer and storage. All files uploaded to FileXL are encrypted. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information and files, we cannot guarantee their absolute security. You acknowledge that file transfers over the internet inherently carry risks, and you use our services at your own risk.

6. Privacy Policy

Your privacy is of utmost importance to us. Our collection, use, and protection of your personal information are governed by our separate Privacy Policy. By using FileXL, you consent to the data practices described in our Privacy Policy.

7. Intellectual Property Rights

You retain all ownership rights to the content you upload through FileXL. By using our service, you grant FileXL a limited, non-exclusive, royalty-free license to store, process, and transmit your files solely for the purpose of providing the services you requested. This license terminates when your files are deleted from our servers.

All content, trademarks, service marks, and logos on the FileXL website (excluding user-uploaded content) are the property of FileXL or its licensors and are protected by intellectual property laws. You may not use any of these without prior written consent from FileXL.

8. Disclaimer of Warranties and Limitation of Liability

FileXL's services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

To the fullest extent permitted by applicable law, FileXL, its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service or follow the instructions in your account settings if applicable.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City/Region, Your Country/State].

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.